Application Development & Integration Support
Increased focus on the use of, and preference for, common commercial software products over custom development can help agencies fulfill IT objectives in a more efficient and effective manner. But COTS software is not like a plug and play household appliance, and many professionals underestimate the challenges of buying and integrating even the simplest of solutions into their IT environment.
Commercial and COTS tools, which offer distinct cost, schedule, and technical benefits, require an adoption of new processes, skills, and responsibilities to make the integration lifecycle a success. CitadelSolutions has experienced professionals ready to support your integration journey, from identification of requirements to configuration and customization and throughout end user training.
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How Can We Help
Our processes, based on principles of maximizing human capital and culture-fit alignment, will have your organization experiencing the benefits of common commercial software in less time and with fewer hassles. Let us maximize the return on your COTS investment by minimizing customization, adapting your expectations to the product’s inherent capabilities, and re-engineering business processes to promote the utility of new systems and workflows.
- Software Feasibility Studies
- Software & Saas Strategy
- Software Implementation
- Saas Integration
- Software O&M